Terms of Service

1. Acceptance of Terms

By accessing or using the website at 22facilityservices.com.au ("Site") or engaging 22 Facility Services ("we", "us", "our") to provide services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use the Site or our services.

2. Services

22 Facility Services provides routine commercial office cleaning and window cleaning across Adelaide. All work is subject to a written quotation and agreed service scope. Window-cleaning work is accepted only after assessing the property, access conditions, working height and required equipment. Specialist high-access, roof-access, scaffolding, elevated-platform, rope-access and abseiling services are outside our standard service scope.

We reserve the right to decline or discontinue any service at our discretion, with reasonable notice provided where possible.

3. Quotes and Pricing

All quotes provided are estimates based on the information supplied at the time of enquiry. Final pricing may vary if the scope of work differs materially from what was described. Quotes are valid for 30 days from the date of issue unless otherwise stated.

We reserve the right to adjust pricing with reasonable notice for ongoing service agreements.

4. Payment

Payment terms are as specified in your service agreement or invoice. Unless otherwise agreed, invoices are due within 14 days of issue. Late payments may incur interest at the rate of 2% per month on the outstanding balance.

We reserve the right to suspend services where invoices remain unpaid beyond agreed terms.

5. Cancellation and Rescheduling

We request at least 24 hours notice for cancellation or rescheduling of a scheduled service. Cancellations with less than 24 hours notice may incur a cancellation fee of up to 50% of the scheduled service value.

6. Access to Premises

You are responsible for ensuring our team has safe and lawful access to the premises at the agreed service time. If access is not available and we are not notified in advance, a call-out fee may apply.

7. Liability

We carry public liability insurance. In the event of damage caused by our team, please notify us within 24 hours of the service. We will investigate and, where we are at fault, arrange repair or compensation at our discretion.

To the maximum extent permitted by law, our liability for any claim arising from our services is limited to the value of the service provided. We are not liable for indirect, consequential, or economic loss.

8. Website Use

The content on this Site is provided for general information purposes only. While we endeavour to keep information accurate and up to date, we make no warranties about the completeness, accuracy, or suitability of the content for any particular purpose.

You must not use the Site in any way that is unlawful, harmful, or that infringes the rights of others. Unauthorised reproduction of content from this Site is prohibited without our written consent.

9. Intellectual Property

All content on this Site, including text, images, logos, and design, is the property of 22 Facility Services or its licensors and is protected by Australian copyright law. Nothing on this Site grants you any licence or right to use our intellectual property without prior written permission.

10. Governing Law

These Terms are governed by the laws of South Australia and the Commonwealth of Australia. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of South Australia.

11. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the Site or our services after changes are posted constitutes acceptance of the revised Terms.

12. Contact Us

For questions about these Terms, please contact: